Information for Customers in the USA

ONLINE PAYMENTS

Many banks and credit unions in the USA apply an automatic block to any foreign currency transactions, so we suggest that you contact your card provider in advance to inform them that you will be making a significant online purchase in GBP/£ and arrange for any additional security layers to be temporarily lifted before you check out.

You may also wish to check the exchange rate that will be applied to your purchase.

US CUSTOMS CHARGES

Please note that we do not charge UK sales tax on deliveries outside the United Kingdom, but you will be liable for customs duty and clearance charges. 

For your convenience and to expedite clearance, our shipping partners pay U.S. Customs & Border Protection (CBP) all required customs charges on your behalf immediately upon entry into the United States. You will be contacted directly with further instructions and, once all applicable disbursements are fully repaid, your order will be released for delivery at the earliest possible opportunity. 

According to current information from CBP, electric guitars are subject to a 5% tariff and an approximate 2% processing fee.

LACEY ACT / TCSA CERTIFICATION

IMPORTER OF RECORD